Privacy Policy

Our Commitment to Privacy

TEARFUND USA, INC. (“TEARFUND USA”) respect the privacy of every visitor to our website. Your privacy is a priority, and we go to great lengths to protect it in accordance with applicable legal and regulatory directives. This Privacy Policy describes how we collect and use information about our online visitors. We know you care about your information and we want you to be fully informed about our practices.
This Policy may be changed or updated from time to time. By visiting TEARFUND USA at our website, you accept the practices described in this Policy.

Security Policy

TEARFUND USA is committed to respecting the privacy of its financial and in-kind donors, whether the donation is made online, by mail, or any other method. When you make a financial or in-kind donation, you provide your name and contact information. Financial donors provide standard payment information including, in many circumstances, credit card data. We protect your information in a variety of ways, as described below.

We use industry standard safeguards to protect your information and credit card donations, including Internet security protocols (SSL), encryption, access controls, network firewalls, and physical security . These measures make it extremely difficult for anyone to intercept the credit card information you send to us. When we work with other companies to process credit card transactions, those companies also use encryption and other appropriate security protocol measures.

We will not rent, sell, share, exchange or trade our donors’ personally identifiable information with any other entity, except as described below. In addition, we will not send mailings to our donors on behalf of other organizations, unless a donor has given us specific permission to do so. TEARFUND USA has vendors that assist with processing and managing donations and donor data. We give these vendors limited access to donor data. Our vendors are bound by strict confidentiality rules and are permitted to use donor data only to support TEARFUND USA operations.

The Data We Collect

Our website provides convenient ways for you to access our programs and learn about important TEARFUND USA opportunities and events. We collect information about our online visitors both directly from our visitors and indirectly from other companies that provide data to us. We use this information to communicate with our supporters and process their transactions. We do not rent, sell, exchange, share or trade it to other organizations.

When you use our website to make a financial contribution, register for an event, sign up to volunteer, or apply for a job, we may ask you for your name, address, phone number(s), and other information relevant to the transaction. We will ask for standard credit card information when you make a financial donation or make a purchase.

We obtain information about our online visitors from other sources as well. For example, we engage vendors that provide contact information and other data. We use this data to help us engage with people who may be interested in participating in TEARFUND USA programs or contributing to TEARFUND USA mission.

The website is not intended for persons under the age of 18. We do not knowingly collect personal information online from persons in this age group. We reserve the right to delete any information identified as having been provided by such persons at our discretion.

We also collect non-personal information about our online visitors using “cookies”, pixels and other technologies that operate automatically when you visit our website. The information helps us understand which parts of our websites are the most popular, where our online visitors are going, and how long they spend there. If you do not want us to collect information using cookies, you can disable this function in your browser.

How We Secure Data

We use a variety of security measures to protect your data, both internally and externally through third party vendors. We and our vendors maintain physical, electronic and procedural safeguards to help prevent unauthorized access to and improper use of personally identifiable information.

We protect the security of credit card transactions using a number of measures such as encryption, access controls, network firewalls, and physical security. When we work with other companies to process credit card transactions, those companies also use encryption and other appropriate security measures.No website or electronic data can ever be completely secure, but we are always working to maintain up-to-date and appropriate security mechanisms.

How We Use Your Information

If you provide TEARFUND USA with personal information when you visit our website, we may enter your information into one of our databases so we can contact you to obtain your input, provide information about our programs and events, request donations, or provide a more personalized online experience. We generally retain your information for so long as it may be relevant for the purposes identified in this Privacy Policy, unless a longer period of time is required by law.

TEARFUND USA does not rent, sell, trade, exchange, or share our donors’ personally identifiable information with any other entity, except as described below. We do not send mailings to our donors on behalf of other organizations

On occasion, TEARFUND USA may share your information with our vendors and other partners that help us with our activities and programs. For example, we share information with vendors that help us fulfill orders, manage data, and process donations and credit card payments. These vendors are bound by strict confidentiality rules and are permitted to use the information only to support TEARFUND USA operations. We also disclose information as required by law.

Links to Third-Party Websites

This website contains links to other websites that are owned and operated by other/third-party web services. We are not responsible for the privacy and security practices of other sites not owned by TEARFUND USA. We encourage you to be aware of when you leave our website and read the privacy statements of any other site that collects personally identifiable data.

We Care About Doing it Right

TEARFUND USA is committed to accuracy and precision in processing your information. We have procedures to check for errors, and our systems are periodically audited to make sure we process your information securely and accurately.In addition, we may use and disclose personal information collected through the website as we believe to be necessary or appropriate: (i) under applicable law, including laws outside your country of residence; (ii) to comply with legal process; (iii) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (iv) to enforce our terms and conditions; (v) to protect our operations or those of any of our affiliates; (vi) to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others; and (vii) to allow us to pursue available remedies or limit the damages that we may sustain.

Our computer systems are based in the United State, and your information will be processed by us in the United States, where data protection and privacy regulations are different from other parts of the world. By using this site, you agree to this Policy and understand and agree to the transfer of all such information to the United States.

If you are within the European Union, you have the following rights:
You have the right to request from TEARFUND USA access to your personal data, and the rectification of inaccurate personal data concerning you.

You have the right to obtain from TEARFUND USA the erasure or the restriction of processing of your personal data in certain circumstances, including when the data are no longer necessary in relation to the purposes for which they were collected or otherwise processed, except when TEARFUND USA is required by law to maintain or otherwise process your personal data, for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another person.

You also have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your habitual residence, place of work, or place of an alleged infringement of the applicable data protection law. However, we encourage you to contact us first at [email protected] and we will try to resolve your concerns.

Contact Us About Privacy or to Opt-Out / Unsubscribe

You are able to opt-out or unsubscribe to various communications from TEARFUND USA. If you find that you are unable to access the correct portal, please contact us at the link or address below.

If you need to contact us to review your information or make corrections, please use the form below.

If you have questions about this Privacy Policy, you may send us an email at [email protected] or write to:
8100 E Arapahoe Rd, Suite #306
Centennial, CO 80112

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